Refund policy

We have a 14-day return policy. This means you have 14 days after receiving your item to request a return.

Eligibility for Returns  
To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

Non-Returnable Items  
Certain items cannot be returned, including:
- Personal care goods  
- Perishable goods  
- Opened or used items  

Refunds  
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping  
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items  
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with proof (photos).

Contact  
Email: boomkay1990@gmail.com  
Phone: 07723966696